SlideShare: Top 10 ways to really annoy customers

How to annoy customers

Tried and tested ways to really annoy customers

We’ve put together the top 10 ways that businesses can really annoy their customers through the way they communicate with them.

Follow these simple steps to alienate and irritate even the most loyal of customers.

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James Freeman-Gray

I'm co-founder here at Rubuss. I work across service design, customer experience, complaints and cultural change. I'm also an executive coach supporting leaders to take a human-centred approach to empowering their teams.